How to Troubleshoot the Brother HL 2140 Compact La...

Support for Brother Printer: How to Troubleshoot the Brother HL 2140 Compact La...: The Brother HL 2140 may experience problems with its operation, causing it to stop operating or to produce less-than-satisfactory print...

Get Canon Printer Support from Printer expert technicians of TechBuddies to fix and troubleshoot all Canon Printer installation, uninstallation, drivers, software issues.Call Now Toll Free number +1-855.517-2433

How to Change a Printer from Offline to Online in Brother

Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online. \

Instructions

1.     PC Instructions

Open the Start menu and click on the "Devices and Printers" icon. This will open a window with a list of the printers currently set up on your computer.

Double-click on the icon of the printer you want to change to online. The status of the printer will be shown as either "Printer: Ready" or "Printer: Offline."

Click on "Printer: Offline" and the Printer menu will appear. Click on "Printer" in the menu bar and uncheck "Use Printer Offline." This action will change the printer from offline to online.

2.     Mac Instructions

Open System Preferences by clicking on the icon in the Dock.

Go to the Print & Fax control panel under the Hardware category.

Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button.

Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.

The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device ( iPhone, iPod touch, iPad ).

Description:

This error message occurs when the Brother iPrint&Scan application is unable to detect your Brother machine. Please refer to the following steps to resolve this issue.

1. Confirm the settings of your Apple mobile device.
2. Confirm your Brother machine is connected to the network.
3. Confirm the settings and connection of wireless access point/router.
4. Steps 1 through 3 have been confirmed but have not resolved the problem.

1. Confirm the settings of your Apple mobile device.
• Is Airplane Mode setting OFF?
  When airplane mode is on, an airplane icon appears in the status bar at the top of the screen and no wireless connection (e.g. Wi-Fi) signals are emitted from your Apple mobile device. Therefore turn the airplane mode OFF.
• Is Wi-Fi connection settings ON?
  The Brother iPrint&Scan application cannot be used on a cellular data network (4G/3G/E/LTE) connection. Your Apple mobile device must be connected to your wireless network. Therefore turn the Wi-Fi ON.

2. Confirm your Brother machine is connected to the network.
• Turn off your Brother machine. Wait a few seconds, then turn it on again.
  Wait at least three minutes for the machine to join the network. Then start the Brother iPrint&Scan application.
• Is your Brother machine configured for a network?
  If your machine is directly connected to a PC with a USB cable, you need to join your machine to a wired or wireless network. For the details about how to connect your
• Is your Brother machine connected to the same network the Apple mobile device is connected to?
  If your Brother machine is connected to a Wi-Fi network (SSID), confirm that the Apple mobile device and your Brother machine are connected to the same Wi-Fi network (SSID).
  Refer to the following steps to confirm the connection to the same Wi-Fi network (SSID).
  <Confirm the Brother machine network>
1. Print the Network Configuration Report (List).  Network Configuration Report (List).

Hint

The Network Configuration Report lists the current network configuration including the network print server settings.

2. Locate the network name "<NAME (SSID)>" (SSID: Service Set ID) on the Network Configuration Report (List). Your Brother machine is connected to this SSID name.

<Confirm the Apple mobile device network>

3. Tap the settings icon and confirm the Wi-Fi setting is ON.
4. Tap Wi-Fi and confirm that the SSID is the same name your Brother machine is connected to. If not, choose the SSID the Brother machine is connected to.

3. Confirm the settings and connection of the wireless access point/router.
• Are there multiple wireless access point/router between your Apple mobile device and Brother machine?
  If your Apple mobile device and Brother machine are connected to different wireless access points/routers, the Apple mobile device may not be able to find the Brother machine depending on the configuration of the wireless access point/router.
  <Wrong connection example>
•       (A)  Internet
        (B)  Router
                                       (C)  Wireless access point/router (router function set ON)
  
  
  If the wireless access point/router is connected to the router, please refer to the following example to modify the connection.
  
  <Correct connection example1>
  
  Reconnect (wired or wireless) your Brother machine to the same access point/router the Apple mobile device is connected to.
    A)  Internet
    (B)  Router
    (C)  Wireless access point/router (router function set ON)
  
  
  <Correct connection example2>
  Turn OFF the access point/router's router function (e.g. DHCP), in which you are connected to.
  For details to turn off the router function, please refer to the access point/router's User's Guide.
  
  
  
  

how to fix Brothers Printers Problems

Brother has a reputation for making a wide range of inexpensive printers. The printers are generally very fast, and they are widely available. Unfortunately, as with printers built by other manufacturers, there are a variety of problems that repeatedly turn up among users. Be aware that many of these problems are not unique to Brother printers, and many users receive good service from them. These problems are reported most often with lasers.

Paper Jams

·         Most printers experience paper jams from time to time, but Brother owners tend to report this problem quite often. The paper gets caught halfway on its route through the printer, and getting it out is tricky due to the tight quarters inside the printer. Users often report that they broke the fuser in the process. The fuser is the heating element that heats the paper and toner during printing. This is often caused by poor paper feeding from the trays. In addition, it often results in curled printouts that do not stack well in the output trays.

Printer Drivers

·         Getting the proper driver to match your printer and your computer's operating system can be tricky, no matter what sort of printer you own. Users of Windows XP (32- and 64-bit versions) have experienced various driver and software problems with Brother printers, and Brother maintains a special page at its site devoted specifically to rectifying these problems. The site itself notes that incorrect drivers can cause severe problems and lockups.

Noisy Operation

·         Noise seems to be an especially common problem with Brother printers. The printers are noisy at all phases of the print cycle, but especially when warming up and when leaving rest mode to print a new file. Some users find the noise particularly objectionable. However, it is important to remember that some sacrifices must be made to build inexpensive lasers. While noise may be an irritation, it will not automatically affect the quality of printed output.

Poor Image Quality

·         Most inexpensive Brother printers do not use Postscript drivers, so the ability to print any type of drawing beyond black-and-white line art is automatically suspect. Postscript is a page description language that tells a printer how graphics should look and helps ensure that files will look pretty much the same, even if they are printed on different printers. Because most inexpensive Brother printers do not include Postscript, they are best used for printing text-only documents.

Poor Construction

·         Of all the complaints made against Brother's inexpensive printers, poor construction is probably the most justified. While the sometimes flimsy construction can often be worked around (albeit carefully), it does limit the printer's capabilities. It prevents them from handling paper much heavier than standard 20- to 24-lb copy paper. Given that many people like to print light business card stock or envelopes, this presents a serious problem for a home office.

How to Troubleshoot a Brother Laser Printer

brother provides a broad range of products, including portable scanners, sewing machines, typewriters, fax machines and printers. Brother offers various styles of color printers and black and white laser printers for corporate and home use. As you troubleshoot your Brother laser printer, you not only learn more about your printer, but you can save money in repairs.

Instructions

1.     Paper Loading Problems

o    1

Reduce the amount of paper you have in your printer's paper tray if your printer has problems loading paper. Make certain you keep the paper straight in the tray. Try removing the stack of paper, turning the stack over, then putting it back in the paper tray.

o    2

Fix a paper jam in tray 1 and tray 2 of your Brother printer by removing the tray. Pull the jammed paper out slowly using both of your hands. Turn the dial clockwise on the right side of your printer next to the paper, if you have problems pulling out a small piece of paper. Place paper under the maximum paper mark, which looks like an upside-down triangle, then slide the paper guides to the paper size while pressing the blue release lever. Return the paper tray firmly into your printer, then open and close the front printer cover to continue printing.

o    3

Check to see if you have the cable connected to your printer, if it will not print. Also, make certain you have the correct printer driver selected in your printer software.

2.     Rear Paper Jam

o    4

Open the front cover on your Brother printer by pressing the cover release button on the right side.

o    5

Remove the drum unit assembly, which includes the toner cartridge by pulling towards you. Place the drum unit assembly carefully on paper towels or cloth in case you spill some toner. Avoid touching any of the electrodes on the assembly because this can damage your printer with static electricity.

o    6

Pull the jammed paper out of the front of your printer slowly using both hands.

o    7

Open the output tray in the back of your printer, then push the blue tabs down on the left side and the right. Push the levers in on both sides and open the jam clear cover.

o    8

Pull out the jammed paper, then close the jam clear cover and the output tray. Reinsert the drum unit assembly by pressing it firmly into your printer. Close the front cover of your Brother printer, then continue printing.

3.     Print Problems

o    9

Use a USB interface cable or parallel interface cable for your Brother printer up to a length of 6 feet. If your cable exceeds 6 feet, your printer can print garbage data unexpectedly.

o    10

Check and make certain you selected the correct printer driver as your default printer if you notice garbage printing.

o    11

Connect your printer directly to your computer, if you see your printer printing garbage. This can happen when you have your printer connected to an interface-switching device or a port shared with a scanner or storage device, such as an external hard drive.

How to Fix the Paper Feed on a Brother Printer

·         brother printers, like all printers, need regular maintenance to operate properly. Some maintenance depends on how often the machine is used, how many pages are printed on a regular basis, etc. If you notice your Brother printer is having trouble getting paper out of the paper feeder, the problem is likely due to either a dirty pickup roller, separation roller, or both. These rollers will become dirty over time from paper dust and other airborne debris.

Instructions

1

Turn off your Brother printer and unplug it from its wall outlet.

2

Remove the paper tray from the printer. Look inside the machine where the paper tray was. You will see the separation roller and the pickup roller. Inspect the surface of the rollers to see if they are dirty.

3

Clean the rollers with a microfiber cloth that has been moistened with water. Allow the rollers to dry. Do not use any cleaning solutions or rubbing alcohol on the rollers.

4

Reassemble the printer and plug the power cord back into the outlet. Turn the printer on and use it as normal.