How to Troubleshoot the Brother HL 2140 Compact Laser Printer

The Brother HL 2140 may experience problems with its operation, causing it to stop operating or to produce less-than-satisfactory printouts. Rather than immediately taking the printer to a repair shop, troubleshoot the problems yourself. If paper jams inside the printer, the machine will cease operating and possibly display an error message alerting you to the problem. With paper skew, you will simply notice the text or images printed by the HL 2140 are crooked on the page. You can save yourself lost work time and money on a repair bill if you resolve common problems at your home or office.

Instructions

1.     Paper Jams

o    1

Open the printer’s front door. Pull the toner cartridge toward you and out of the printer.

o    2

Remove any stuck paper in the machine or the toner cartridge by pulling gently on it. Pulling the paper too hard can damage the printer’s rollers.

o    3

Close the printer’s front door and pull out the printer’s paper tray, removing it completely from the machine. Remove any stuck paper by pulling it down and out of the printer.

o    4

Open the printer’s back door by pulling down on the top. Pull the large plastic tab inside the printer toward you.

o    5

Remove any stuck paper by pulling on it gently, then close the back door. Push the green tab on the toner cartridge assembly to remove the toner cartridge. Remove any paper stuck inside.

o    6

Reinsert the toner cartridge in the assembly until it clicks into place. Replace the toner cartridge assembly and the paper tray, then close the printer’s front door.

2.     Paper Skew

o    7

Open the printer’s paper tray. Adjust the paper guides so they are against the paper’s margins, but not bowing the paper. Adjust the paper guides in the automatic document feeder if you are scanning or making copies.

o    8

Check the package of paper you are using in the printer. Discontinue using the paper if it is not labeled for use with laser printers.

o    9

Click on “Start” on your computer’s toolbar, then “Control Panel” and “Printers and Faxes.” Right-click on the icon for the HL 2140 and click on “Printer Preferences.”

o    10

Select the “Basic” tab in the preferences window. Check the “Paper Size” field to make sure it matches the size paper you are using. Service the printer if the paper continues to skew.

How to Clean Brother Print Head Nozzles

brother Industries Ltd. is a company that sells Brother brand printers and other household products. One unique feature of Brother printers is that some of the components are self-cleaning. For example, if you're having trouble with the color images printed by your Brother printer, the printer can be set to self-cleaning mode to clean the print head nozzle, and the problem should be resolved.

Instructions

.        

• 1

Find the "Ink" key on your Brother printer. This key also may be labeled "Ink/Reports," "Ink Management/Reports" or "Ink Management." Press the key to bring up the menu on the LCD display.

• 2

Select the "Cleaning" option by using the up and down navigation key. Press "Menu/Set."

• 3

Find the color on the displayed list that's not printing on your Brother printer by using the navigation key. If more than one color isn't printing, select the "All" option. Press "Menu/Set."

• 4

Wait for the printer to complete the cleaning cycle, which involves cleaning the print head nozzle. During this time, the LCD will display the words "Cleaning" and "Please Wait." The date and time will return to the LCD display when the printer is done cleaning.

How to Troubleshoot a Brother MFC-665CW Printer

The MFC-665CW is a photo color all-in-one printer developed and marketed by Brother. The printer also comes with wireless networking. Some problems MFC-665CW users encounter include error codes, paper jams, networking issues and low quality printing. Brother offers a wide range of troubleshooting techniques to resolve such problems. Use some techniques to solve general issues, while others target specific components of the printer.

Instructions

• 1

Restart your Brother printer to get rid of standby error messages on the LCD screen. Unplug the printer and wait for at least 30 seconds before plugging it back on. Sometimes a simple restart can resolve error messages on the printer.

• 2

Clear "Machine Error 46" by replacing the existing ink cartridges with new ones. Brother recommends you use their brand as opposed to third-party ink catridges. The MFC-665CW uses the "LC51BK," "LC51C," "LC51M" and "LC51Y" ink cartridges. The cartridge installation instructions are provided inside the packaging.

• 3

Troubleshoot paper jam and clear the message "No Paper Fed" from the LCD screen. Turn the printer around and remove the "Jam Clear Cover" on the back side. Look for any paper scraps or jammed paper in the rear of the unit. Pull out the jammed paper gently from the the feed roller. Do not touch the feed roller.

• 4

Clear the "Out of Memory" message while scanning a document to be copied or faxed. Press the "Menu" key on the printer panel. Press the up/down arrow button to locate "Fax." Push "OK." Press the up/down arrow button to locate "Advanced Fax Operation." Push "OK." Press the up/down arrow button to locate "Print Fax" or "Print Document." Push "OK." Push the "Black(Mono) Start" button. Push the "Stop/Exit" button once the printer finishes the printing task.

• 5

Clear the "Media Error" message. Remove any memory cards from the media slot on the front. Make sure the memory card doesn't have any signs of physical damage like scratches and cracks. Use a different memory card if the existing one does have physical damages. If needed, insert the memory card into your camera or a video device to make sure it works correctly.

• 6

Troubleshoot general networking issues with the Brother printer. Check your Internet connection to make sure it is working properly. Restart your wireless router and your modem. Check your firewall setting by clicking the "Start" menu and typing "Windows Firewall" in the search box. Press "Enter" key. Click "Allow a program through Windows Firewall." Place a check next to "MFL-Pro Suite" and "ScanSoft PaperPort." Click "OK."

• 7

Troubleshoot the message "No devices could be found over the network." Insert the Brother MFL-Pro Suite installation disc and wait till the installation wizard appears on screen. Select "Network Connection" for the connection type. Click "Next." When prompted to retry to search for the device again, click "No." Select "Specify your machine by address (Advanced Users)." Type the IP address of your Brother machine. Refer to your user guide to find the IP address. Click "Next." Follow on-screen guided prompts to complete the installation.