Once you
have added either a USB or networked printer to your PC or Mac computer, you
can begin sending documents to print. However, on occasion, a print command
will create an error on the printer and take it offline, which will prevent all
future jobs from printing. To resolve this issue, you will need to change your
printer settings from offline to online. \
Instructions
1. PC Instructions
Open the Start menu and click on the "Devices
and Printers" icon. This will open a window with a list of the printers
currently set up on your computer.
Double-click on the icon of the printer you want
to change to online. The status of the printer will be shown as either
"Printer: Ready" or "Printer: Offline."
Click
on "Printer: Offline" and the Printer menu will appear. Click on
"Printer" in the menu bar and uncheck "Use Printer
Offline." This action will change the printer from offline to online.
2. Mac Instructions
Open
System Preferences by clicking on the icon in the Dock.
Go to the Print & Fax control panel under the
Hardware category.
Select the printer you want to take online from
the list on the left side of the screen. Then click on the "Open
Print Queue" button.
Click
on the "Resume Printer" button at the top of the queue window to
change the printer from offline to online.
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