The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)

Description:

If your Brother machine does not appear in the printer list window of the "Print & Fax" or "Print & Scan" Utility, please follow the directions below to correct the situation.

1. Disconnect the cable from the computer and the Brother machine.
   Connect the end of the USB cable directly to the Mac CPU. Connect the other end of the USB cable directly to the Brother machine.
2. Restart the computer.
   (Click on the Apple Menu and choose Restart.)
3. Click on the Apple Menu and choose System Preferences.
4. Click on the Hardware -> Print & Fax or Print & Scan icon.
5. Click + button.
6. Select your model printer from the listed items.
7. Click Add.
   At this point, you should see your model listed in the main body of the "Print & Fax" or "Print & Scan" Utility window. The driver is now selected and active on the system. You can exit the "Print & Fax" or "Print & Scan" Utility.

Post a Question....

Why do the color ink cartridges run out of ink even though I never or rarely print in color?

Description:

• One factor that will affect your color ink consumption is the cleaning cycle of the machine. The machine is designed to automatically flush and clean ALL of the ink jet nozzles on a programmed schedule. A periodical cleaning or "flushing" of all the ink cartridges occurs approximately every two days. During the cleaning process, the machine draws out a small amount of ink to remove air bubbles from the cartridge and to remove dust and dried ink from the ink nozzles and channels. This not only ensures premium print quality but also ensures the life of the print head. Because of the ink jet technology, this process is common to all ink jet machines.

• Another factor that could be affecting your color ink consumption is the amount of printing from a computer, even if the print jobs are black only. Because this machine offers full color printing, the default setting in the print driver is COLOR. This means the machine will automatically mix ALL the colors to produce a selected color, even black.
  If you would like to print from the computer using the black ink only, you need to change the printing preferences to GRAY SCALE, and also select "Plain Paper" at Media Type.
  If you select other Media Type than "Plain Paper", color inks are used. In detail, please refer to the Related FAQ which is located in the end of this page: "When selecting grayscale printing in the printer driver,does this use only the black ink or all the ink cartridges to produce the grayscale image?"
  
  To change the printing preferences to GRAY SCALE, and select "Plain Paper" at Media Type, please refer to below:
  
  For Windows? users:

1. Open Printing Preferences. ( Printing Preferences.)
2. Open the Advanced tab.
3. Select Grayscale at the Color/Grayscale section.

(Screen layout varies by model and O/S)

4. Open the Basic tab and select Plain Paper at Media Type section.

(Screen layout varies by model and O/S)

For Macintosh users:

1. Open Print dialog. ( Print.)
2. [Mac OS X 10.2.4 - 10.5.x users]




1. Choose Print Settings from the pane pop-up menu, and click the Advanced tab.
2. Choose Grayscale in Color/Grayscale.
   
   
3. Click the Basic tab and choose Plain Paper in Media Type.

[Mac OS X 10.6.x or later users]

1. Choose Print Settings from the pane pop-up menu.
2. Choose Plain Paper in Media Type.

Choose Grayscale in Color/Grayscale.

I want to change the printer driver settings, but the OK button of the printing preferences dialog box is out of the PC screen and I cannot click on it.

Description:

This problem occurs when the PC screen resolution is set under 600 by xxxx pixels.
("xxxx" indicates the wide pixel size.)



Please follow the steps below to solve the problem:

1. Right click anywhere on the PC desk top and select Properties.

Click the Settings tab and set the Screen resolution to more than "yyyy x 600".
("yyyy" indicates the wide pixel size.)



 

1. Click on OK to apply the setting.

If the above solution does not solve the problem, try the followings:
Right click anywhere on the PC taskbar and select Properties. 



Check on Auto-hide the taskbar or check off Keep the taskbar on top of other windows.


If the problem still continues, please contact Brother Customer Service from "Contact Us".
Post a Question....