Tuesday 28 May 2013

I want to change the printer driver settings, but the OK button of the printing preferences dialog box is out of the PC screen and I cannot click on it.

Description:

This problem occurs when the PC screen resolution is set under 600 by xxxx pixels.
("xxxx" indicates the wide pixel size.)



Please follow the steps below to solve the problem:
  1. Right click anywhere on the PC desk top and select Properties.


Click the Settings tab and set the Screen resolution to more than "yyyy x 600".
("yyyy" indicates the wide pixel size.)



 
  1. Click on OK to apply the setting.


If the above solution does not solve the problem, try the followings:

Right click anywhere on the PC taskbar and select Properties



Check on Auto-hide the taskbar or check off Keep the taskbar on top of other windows.


If the problem still continues, please contact Brother Customer Service from "Contact Us".
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