How to Troubleshoot a Brother Printer

Troubleshooting anything is a process. Windows has a troubleshooting printer wizard, but it rarely seems to work. Troubleshooting printers is fairly easy work. Take one step at a time in troubleshooting, and then after each step, see if the problem is fixed. Brother printers are fairly easy to use, and you should be able to take the following steps to fix almost any problem.

Solution

       

Check the printer for any jams or blockages, and remove any that exist.

Delete any print jobs in the queue. Go to the printer's control box and double click on the printer you want, then select any print jobs and select "Delete."

Turn the printer completely off and unplug it. Wait about 30 seconds and turn the printer back on.

Restart the computer. Close all your programs, shut down the computer and wait a few seconds. You may want to turn the printer off again. Restart the printer and the computer.

Go back to the printer panel and select the printer, and then select "Delete." Select the "Add Printer Wizard" and add the printer again.
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How to Clean Brother Print Head Nozzles

brother Industries Ltd. is a company that sells Brother brand printers and other household products. One unique feature of Brother printers is that some of the components are self-cleaning. For example, if you're having trouble with the color images printed by your Brother printer, the printer can be set to self-cleaning mode to clean the print head nozzle, and the problem should be resolved.

Instructions

Find the "Ink" key on your Brother printer. This key also may be labeled "Ink/Reports," "Ink Management/Reports" or "Ink Management." Press the key to bring up the menu on the LCD display.

Select the "Cleaning" option by using the up and down navigation key. Press "Menu/Set."

Find the color on the displayed list that's not printing on your Brother printer by using the navigation key. If more than one color isn't printing, select the "All" option. Press "Menu/Set."

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